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New Delhi: Apple’s first foldable smartphone, the iPhone Duo, is facing reports of inner display damage shortly after sales began. Some users have reported cracks and bright lines appearing on the inner screen, particularly around the central area where the device folds.

Apple has acknowledged that the issue is affecting a limited number of iPhone Duo units. The company has advised affected customers to contact AppleCare for assistance with replacement.

What Is the Problem With the iPhone Duo Display?

According to reports, some users have noticed cracks or bright lines on the inner display after opening or closing the phone. In certain reported cases, users also described hearing a cracking sound before noticing the screen damage.

The reported defects appear to be concentrated around the central folding area. However, it remains unclear whether every reported incident has the same underlying cause

What Has Apple Said?

Apple has confirmed that an inner display issue is affecting a small number of iPhone Duo units. The company has advised affected users to contact AppleCare for replacement assistance.

Apple has not yet disclosed the total number of affected devices or provided a definitive technical explanation for the problem.

How Can Users Get a Replacement?

Users experiencing cracks, display lines, or other related screen problems should contact AppleCare directly.

Affected customers should keep their purchase receipts, photographs of the damage, and relevant warranty information ready. They should also confirm the applicable replacement terms and eligibility requirements with Apple.

The replacement process will depend on Apple’s assessment and the conditions applicable to the affected device.

What Could Be Causing the Display Damage?

Early technical analysis by repair specialists has raised questions about the phone’s hinge mechanism and the structural support beneath the folding display.

One possible explanation is that excessive pressure at a particular point in the folding mechanism could place stress on the display. However, this remains a preliminary technical assessment rather than an officially confirmed cause.

Apple has not yet publicly established the precise reason behind the reported screen failures.

Will All iPhone Duo Users Be Affected?

Current reports indicate that the issue involves a limited number of devices. There is not enough evidence to conclude that all iPhone Duo units are affected.

Further investigation and Apple’s handling of replacement requests should provide more clarity about the extent of the problem.

Conclusion: Reports of inner display cracking have raised concerns about the durability of Apple’s first foldable smartphone. For users experiencing the issue, contacting AppleCare is the recommended next step while the company investigates the affected devices.

Disclaimer: This article is based on publicly available reports as of October 29, 2026. The exact technical cause, total number of affected devices and individual replacement eligibility may require further official clarification.